STATS sports back feuds with customer over $6…
As rising food prices and a fraught financial system make eating out more and more costly, one North Carolina restaurant is drawing fire for a controversial surcharge.
STATS, a sports bar in Charlotte, allegedly charged a customer $6 to take her leftovers home.
The outraged customer, identified to the web as Millionaire Mace, posted a image of her receipt to Threads last week with the caption, “I’m calling the police…this should be a CRIMEEEEE!”
A North Carolina restaurant has drawn online ire for a controversial surcharge. Threads/@millionairemace_
The receipt listed fees for a $28 Cajun Alfredo meal, a $1.02 service payment, $5.10 gratuity, $3.15 tax — and a doubtful $6.00 charge for a to-go box, listed under the price of her meal.
“Y’all… they said because it’s a special on the pasta you have to pay to take it to go. Shaking my head,” she explained.
Unsurprisingly, the feedback part was flooded with supporters who shared her righteous indignation.
“Is it glass Tupperware they gave you?” one facetiously questioned.
“$6 for a TO-GO BOX TO TAKE MY FOOD I ALREADY PAID FOR ?!?!? Thanks, I’ll shove it in my a–,” another eloquently responded.
“We gotta stop supporting businesses like this. They need to fail for real,” decreed another.
“To Go Box?!?! I would’ve asked the manager to go box,” deadpanned a commenter.
A receipt from STATS Restaurant & Bar in Charlotte, N.C., exhibits a $6 charge for a to-go box, sparking a customer dispute posted to Threads. Google Maps
“Paying DoorDash prices inside the restaurant is insane,” surmised another.
Mace clarified that her rage wasn’t about the price of the food, but the upcharge for leftovers.
“I think some people are confused… I don’t care about the price of the food. I frequent STATS. I know the pasta is always $30… the issue was the charge for a box,” she expounded.
“I did not go in there with the intention of getting a to-go meal at a cheaper price.”
Mace went on to say that she and the group of 4 she was eating with sat at a desk, shared a bottle, bought pictures, and paid for hookah during their night time out.
Mace clarified that her rage wasn’t about the price of the food, but the upcharge for leftovers. Instagram/ Restaurant & Bar
“I did not finish my pasta. Because I didn’t finish my pasta, I got charged for a box or regular price, however you want to look at it. God forbid a girl gets full.”
In the fallout of the web indigestion, STATS posted a assertion on its Instagram account defending the advantage of its business and its box coverage.
“For more than nine years, STATS has provided quality food, service, and entertainment to our community. As part of that commitment, we want to clarify social media posts about our dine-in policy and Wednesday pasta promotion,” the restaurant wrote, explaining that the restaurant presents half-price pasta completely for dine-in friends every Wednesday.
Curiously, on the STATS web site, the price of the Cajun Alfredo is listed at $14, with the elective upcharge of Veggies $3, Chicken $7, Shrimp $8, Salmon $9, Deep Fried Salmon $10, and Lamb Chops for $18.
It is unclear what improve Mace made and what, if any, promotional low cost was utilized.
“This promotion is designed to provide a special experience for guests enjoying their meals inside our establishment,” they continued.
STATS posted a assertion on its Instagram account defending the advantage of its business and its box coverage. Instagram/STATS Restaurant & Bar
“However, if guests order dine-in promotional items for carry-out, the meal is adjusted to its regular price. In this case, the additional $6 was not a charge for a to-go container, but a computer adjustment to that original price,” it read.
“We understand the importance of clear communication, and we will adjust our systems to ensure itemized receipts more accurately reflect any price adjustments.”
STATS maintained that it was dedicated to “clearly explaining” both “gratuity and promotional guidelines to guests.”
However, the query stays: why would Mace be thought of to be utilizing the takeout option when she was a dine-in customer who didn’t end her pasta?
“We thank you again for your patronage, and we look forward to continuing to serve the Charlotte community,” it concluded.
Ostensibly anticipating a backlash, STATS disabled commenting on the post.
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