StubHub paying out $10M settlement — find out whos eligible | Latest Tech News
StubHub pays a $10 million settlement to ticket purchasers for violating federal guidelines about unfair and misleading charges, the Federal Trade Commission (FTC) announced.
On April 9, the FTC said that StubHub, the nation’s largest ticket exchange and resale ticket supplier, will settle prices for “deceptively advertising ticket prices on its website without clearly and conspicuously disclosing up-front how much consumers actually would pay, including all mandatory fees.”
The settlement includes tickets bought between May 12 and 14, 2025.
StubHub pays a $10 million settlement to ticket purchasers, the FTC announced. MichaelVi – stock.adobe.com
“We have long supported all-in pricing because it provides clarity for fans,” a assertion from StubHub obtained by USA TODAY said.
“This settlement covers a limited number of transactions, spanning just three days in May 2025, where some listings on our site may have displayed ticket prices exclusive of fees,” the assertion continued.
“While we strongly disagree with the FTC’s view of the case, we are addressing their concerns by refunding a portion of those buyers’ fees.”
According to the FTC, shoppers who bought tickets from StubHub between May 12 and 14, 2025, are eligible for the settlement.
StubHub has contacted shoppers who bought tickets on these dates with further data, the company assertion shared.
The FTC famous that StubHub must start issuing settlement funds 90 days after the order was issued on April 9, which might be July 8.
Consumers who bought tickets from StubHub between May 12 and 14, 2025, are eligible for the settlement. Timon – stock.adobe.com
Consumers themselves don’t need to take any further motion and can anticipate the refund to arrive in the unique kind of cost or via PayPal if the first technique fails.
The cost will reimburse the shoppers for the charges they paid on the ticket, such as success and service charges.
However, if the overall quantity owed is more than the overall in the patron fund, the order states that everybody will obtain a portion of the quantity owed.
The announcement comes after the FTC despatched StubHub a warning on May 14, 2025, noting that the retailer was exhibiting inaccurate ticket costs for the 2025 NFL season.
The FTC began its crackdown on live-event ticket costs after implementing the Rule on Unfair or Deceptive Fees, also recognized as the Junk Fees Rule, on May 12, 2025.
In the official criticism, the FTC highlighted that out there tickets for sale for a Philadelphia Eagles vs. Dallas Cowboys recreation in November 2025 have been listed at $236 each when clients initially regarded at the web site — but after choosing the tickets for buy, they realized the fee was truly $319 after a $59 charge and $24 in taxes.
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