Riders claim Curb app is scamming customers…
If you’ve ever called an Uber, Lyft or a taxi during rush hour or after a late evening out, you understand all too properly how costly the trip could possibly be.
And now to add insult to injury, riders are claiming that fashionable taxi app, Curb, is supposedly double-charging some of its customers.
In a post shared to X (previously Twitter), consumer @chrisalbon wrote, “Last year I took a taxi from SFO [San Francisco International Airport]. During the ride I paid using the Curb app via PayPal. Then at the end the driver said the Curb app didn’t work.”
“So I paid again in cash. Welp, it definitely did work. He double charged me. I contacted Curb. They said contact the cab company. I contacted PayPal and reverted it. I thought it was a honest mistake. Then I looked on reddit today and saw this,” the post with over 140,000 views read alongside a screenshot of a Reddit thread complaining about a related expertise.
Last yr I took a taxi from SFO. During the trip I paid utilizing the Curb app via PayPal. Then at the end the motive force said the Curb app did not work. So I paid again in money.Welp, it positively did work. He double charged me. I contacted Curb. They said contact the cab company. I… https://t.co/1eNzrK9mXf pic.twitter.com/RpYBK96so5— Chris Albon (@chrisalbon) April 9, 2026
For those unaware, Curb connects customers with licensed taxis and, related to other ride-sharing apps like Uber or Lyft, it expenses customers at the end of the trip.
It’s a fashionable option, particularly for those in major cities like NYC, because it reportedly affords fixed or metered charges, maintaining the trip price pretty affordable in contrast to competitor apps.
People claim Curb drivers are attempting to pull a fast one by double-charging them. Andres Serna – stock.adobe.com
While this app helps keep yellow taxis in demand, many in the thread identified how sneaky some cab drivers might be.
The Post reached out to Curb for remark.
“The reason waymo, uber work so well is that dealing w taxis drivers is a universally bad experience,” one commenter identified.
“Taxi drivers are scammers with few exceptions. Nearly every taxi I ever took tried to scam me by taking the long way to the destination. One driver was honest, I told him I was late to work and he proceeded to make a 15 minute drive in about 8 mins. He earned a big tip,” chimed in another person.
Riders are warning others to remember of the scams some drivers can strive to get away with. Tupungato – stock.adobe.com
“Unless Uber isn’t a suitable option for some reason, I will always choose Uber over a taxi. With Uber, the app just handles payment and charges my debit card and I don’t need to worry about it,” read another remark.
“Amazing how quickly people have forgotten that cabs are/were the worst customer service experience in history,” quipped another disgruntled rider.
“Reason 57 why I won’t/don’t ever take a taxi,” wrote another person.
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